Terms & Conditions

Terms and Conditions For Love Laser & Skin Clinic

General

  • These Terms and Conditions apply to all clients of Love Laser Ltd.

  • By booking an appointment or receiving treatment, you agree to be bound by these Terms and Conditions.

  • The Clinic reserves the right to update these Terms and Conditions at any time without prior notice.

    Consultations

  • A consultation is required prior to most treatments to assess suitability, medical history, and treatment goals.

  • The Clinic reserves the right to decline treatment if it is deemed unsuitable or unsafe.

  • Information provided by the client must be complete and accurate. Failure to disclose relevant medical conditions or medications may affect treatment outcomes and safety.

Treatments

  • All treatments are performed by a qualified practitioner in accordance with professional and safety standards.

  • Individual results may vary, and the Clinic makes no guarantees regarding treatment outcomes.

  • A treatment plan may require multiple sessions for optimal results.

  • Clients must follow all pre- and post-treatment advice provided to minimize risks and enhance results.

Risks and Liability

  • All aesthetic and laser treatments carry some risk, including but not limited to redness, swelling, bruising, pigmentation changes, burns, or scarring.

  • The practitioner will explain potential risks during the consultation.

  • By proceeding with treatment, the client acknowledges and accepts these risks.

  • The Clinic is not liable for adverse outcomes where aftercare instructions are not followed or where clients have failed to disclose relevant medical information.

Payments and Refunds

  • Payment must be made in full at the time of treatment unless otherwise agreed.

  • Package treatments must be paid upfront on the first session or as per an agreed payment plan.

  • Refunds will not be issued for completed treatments.

  • Refunds for prepaid packages will only be considered in exceptional circumstances and at the Clinic’s discretion.

  • Deposits are non-refundable but may be transferred if appointments are rescheduled with sufficient notice (see section 6).

Cancellations and Rescheduling

  • At least 24 hours notice is required to cancel or reschedule an appointment.

  • Failure to provide sufficient notice may result in the loss of a deposit or a cancellation fee.

  • Clients who repeatedly miss appointments may be refused future bookings.

  • Clients who fail to pay the cancellation fee will not be able to rebook a treatment until done so.

Age Policy

  • Clients must be at least 18 years old to undergo treatment, unless otherwise agreed with parental/guardian consent and where legally permitted.

Confidentiality and Privacy

  • The Clinic complies with applicable data protection laws.

  • Personal and medical information is kept strictly confidential and used solely for the purpose of providing safe and effective treatment.

Contraindications and Health Conditions#

Certain health conditions or medications may contraindicate treatment.

  • Clients must inform the Clinic of any changes in health status or medications before each treatment session.

Complaints

  • The Clinic aims to provide the highest standard of care..

  • All complaints will be handled professionally and in accordance with our complaints policy.